Politique d'expédition
Shipping Policy for TIKALKUN Jewelry
1. Introduction:
Thank you for choosing TIKALKUN Jewelry. We are committed to ensuring that your handcrafted pieces reach you safely and in a timely manner. Please review our shipping policy for further details.
2. Shipping Provider:
All our orders are shipped exclusively through FedEx.
3. Shipping Zones:
We are pleased to offer free worldwide shipping on all our products.
4. Order Processing and Handling Time:
Given the personalized nature of our jewelry, please allow approximately 3 weeks from the time your order is placed until it is shipped out.
5. Shipping Duration:
Once dispatched, your order will typically reach you within 3-5 days, regardless of your location.
6. Customs and Duties:
All duties and customs fees on our side are included in the product price. However, if there are additional taxes or duties imposed by your country upon receipt, these are not covered by ZeroUnno Jewelry and will be the responsibility of the customer.
7. Order Tracking:
Upon dispatch, we will provide you with a FedEx tracking number, so you can monitor the progress of your shipment.
8. Lost or Damaged Shipments:
If your order is lost in transit or arrives damaged, please contact us immediately at tikalkun.store@gmail.com. We will work with you to address the situation, whether by offering a replacement or another solution based on the specific circumstances.
9. Packaging:
All our jewelry pieces are elegantly packaged in leather before being securely placed in a board box, ensuring they arrive in pristine condition.
10. Returns & Exchanges:
As each piece is uniquely crafted and personalized, we currently do not offer returns or exchanges. We encourage you to review our return policy for further details.
11. Contact Us:
If you have any questions or concerns related to shipping or any other matter, please feel free to reach out to us at tikalkun.store@gmail.com. We're here to assist you.
1. Introduction:
Thank you for choosing TIKALKUN Jewelry. We are committed to ensuring that your handcrafted pieces reach you safely and in a timely manner. Please review our shipping policy for further details.
2. Shipping Provider:
All our orders are shipped exclusively through FedEx.
3. Shipping Zones:
We are pleased to offer free worldwide shipping on all our products.
4. Order Processing and Handling Time:
Given the personalized nature of our jewelry, please allow approximately 3 weeks from the time your order is placed until it is shipped out.
5. Shipping Duration:
Once dispatched, your order will typically reach you within 3-5 days, regardless of your location.
6. Customs and Duties:
All duties and customs fees on our side are included in the product price. However, if there are additional taxes or duties imposed by your country upon receipt, these are not covered by ZeroUnno Jewelry and will be the responsibility of the customer.
7. Order Tracking:
Upon dispatch, we will provide you with a FedEx tracking number, so you can monitor the progress of your shipment.
8. Lost or Damaged Shipments:
If your order is lost in transit or arrives damaged, please contact us immediately at tikalkun.store@gmail.com. We will work with you to address the situation, whether by offering a replacement or another solution based on the specific circumstances.
9. Packaging:
All our jewelry pieces are elegantly packaged in leather before being securely placed in a board box, ensuring they arrive in pristine condition.
10. Returns & Exchanges:
As each piece is uniquely crafted and personalized, we currently do not offer returns or exchanges. We encourage you to review our return policy for further details.
11. Contact Us:
If you have any questions or concerns related to shipping or any other matter, please feel free to reach out to us at tikalkun.store@gmail.com. We're here to assist you.