Frequently asked questions
What materials do you use?
We work with .925 sterling silver, 14k and 18k gold, and use 24k gold plating when appropriate. Every material is chosen for its durability, elegance, and ability to honor the symbolism behind each design.
Are your pieces replicas of historical artifacts?
No. Our designs are original interpretations inspired by ancestral wisdom. Tikalkun honors the past while creating something new and personal for today’s wearer.
I have a vision for a piece of jewelry. Can you help me bring it to life?
To begin, write to us at tikalkun.store@gmail.com and share your vision—describe it in your own words, and include any sketches, references, or symbols that inspire you. Once received, we’ll create digital sketches and a 3D model to establish the foundation. From there, your piece will be hand-carved and finished with the same care and intention that define every Tikalkun creation
Do you ship internationally? How long does it take?
Yes—we ship worldwide, and all deliveries are complimentary. Once your piece is ready, it is carefully packaged and sent with secure international shipping.
Delivery usually takes:
— 3 to 4 days to the Americas
— 4 to 7 days to Europe
— 5 to 10 days to Australia and New Zealand
— 7 to 15 days to Asia and other regions
Every order is treated with care from our hands to yours, no matter where you are.
Do you offer discounts for larger purchases?
Yes—we do offer tiered pricing for those who collect multiple pieces. The more you add to your cart, the more favorable the pricing becomes, applied automatically at checkout.
That said, we do not mass-produce. Each piece is crafted with care and intention, and larger orders are treated with the same level of detail as any individual piece.
For tailored quotes or wholesale inquiries rooted in shared values, feel free to write to us at tikalkun.store@gmail.com.